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Privacy Policy

Privacy Policy

Last updated: January 1, 2025

On this page

  1. 1. Information We Collect
  2. 2. How We Use Your Information
  3. 3. Information Sharing
  4. 4. Data Storage and Security
  5. 5. Your Rights
  6. 6. Cookies and Tracking
  7. 7. Children's Privacy
  8. 8. Changes to This Policy
  9. 9. Contact Us
Jump to section
  1. 1. Information We Collect
  2. 2. How We Use Your Information
  3. 3. Information Sharing
  4. 4. Data Storage and Security
  5. 5. Your Rights
  6. 6. Cookies and Tracking
  7. 7. Children's Privacy
  8. 8. Changes to This Policy
  9. 9. Contact Us

1. Information We Collect

We collect information you provide when creating an account (name, email, organization details), data generated by IoT sensors on our platforms (device telemetry, sensor events, usage metrics), and standard usage data (device type, IP address, app interactions).

2. How We Use Your Information

We use your information to provide and improve our platforms and services, deliver real-time monitoring and analytics, send alerts and notifications, generate reports, and communicate service updates.

3. Information Sharing

We do not sell your personal information. We may share data with service providers who assist in operating our platforms, when required by law, or with your consent. Sensor data is associated with your account and visible to authorized members of your organization.

4. Data Storage and Security

Your data is stored on secure servers within the European Union. We implement industry-standard security measures including encryption in transit and at rest, access controls, and regular security audits.

5. Your Rights

Under GDPR, you have the right to access, correct, delete, or export your personal data. You may also restrict or object to certain processing activities. To exercise these rights, contact us via our support page.

6. Cookies and Tracking

We use essential cookies for authentication and session management. Analytics cookies are used only with your consent to help us understand how our platforms are used and improve our services.

7. Children's Privacy

Our services are not intended for use by children under 16. We do not knowingly collect personal information from children. If we discover we have collected data from a child, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or an in-app notification. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@tribi.app or through our support page.

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