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FAQ
Find answers to the most common questions about our products, setting up devices, and using our platforms.
How do I set up my SensePour device?
Download the SensePour app, sign in, and follow the in-app pairing guide. Keep your cradle powered and within Bluetooth range while pairing.
How do I delete my account?
You can permanently delete your account and associated data from the app settings or by following our guided process. Delete account guide
When will I hear back from support?
We typically reply within one business day. Urgent product issues are prioritized so you can get back to service quickly.
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